1. Delivery Rates

Our delivery rate is €10.00 for Italian shippings and €17.00 for European shippings via DHL express courier (tracked shipping). We ship to any customer, anywhere in the European territory. Italian customers who require their order to be delivered to an address located in a Minor Island are subject to a higher fee, equal to €20.00, as these are unfortunately peripheral locations difficult to reach by our courier.

The delivery price amount is due to the costs of the protective material inside the parcel, which is needed to guarantee the best security possible on the ordered products.

In case of extremely peculiar deliveries that need a special packaging it will be our pleasure to contact and communicate the delivery price before proceeding with the order.

Delivery rates are in charge of the buyer. 


2. Delivery Zones

Ars Manufactorea ships to any place in Italy, including islands, and anywhere within the European territory. More specifically, the States in which we are currently able to ship are the following:

  • Austria
  • Belgium
  • Bulgaria
  • Cyprus
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Holland
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden

The shipping cost is unchanged, as indicated in the previous paragraph, and amounts to €10.00 for Italy, €20.00 to italian Minor Islands and €17.00 to any other State listed above.

IMPORTANT NOTE: we ship only to Italy and Europe, we do not ship to the United States, South America, the Asian territories, Africa, Australia, United Kingdom and any other region outside the European territory which is not listed in the previous list.


3. Delivery Time

Once an order is placed we will make sure that we have all the Products ordered by the buyer. Once this have been verified and notified, the order must be paid within 5 working days and notified to us immediately. If we do not receive a payment notification within 5 days, the order will be considered as aborted.

We are committed to offer a service as fast as possible by sending the Products, upon confirmation of the payment, on average within 24 hours of the order's placing.

If a Product is unavailable we will do our best to send it within 4 business days of the order's placing, or within 28 business days in case of special orders or special requests, compatible with the times of receipt and delivery of our suppliers.

In case of any delay please contact us via email.